Commercial insurance brokers play a key role in the modern-day insurance field. Far beyond being simple insurance salesmen, these professionals have slotted into a dual role as educators, providing guidance and advice to neophyte customers. This, in turn, has made them valuable go-to sources for questions relating to commercial insurance and the intricacies inherent to it.
Even still, while helping and informing customers is the crux of these professionals’ jobs, it is important that business owners know how frequently or infrequently to call upon their commercial insurance brokers, so as to avoid overloading them while still ensuring they are kept up to date on that client’s situation.
This, however, raises the question of how the ideal frequency with which to consult commercial insurance brokers can be calculated. Unfortunately, there is no exact answer to that question, as the ideal rate of consultation varies depending on a number of factors. Any advice given by commercial insurance brokers with regards to periodicity is, therefore, likely to be based on common sense, rather than hard data or numbers.
Most reputable commercial insurance brokers, however, recommend their customers consult them several times a year, particularly if their policy is up for renewal. Otherwise, customers are advised to contact their brokers whenever they have any pressing needs, questions or doubts that need addressing. Again, however, determining the exact frequency of these calls comes down to common sense, as the operation involves too many variables to really be conducive to any exact formulas.
In any case, it seems relatively consensual that commercial insurance brokers should neither be flooded with constant demands and updates from customers nor left without them for extended periods of time. Contact needs should be assessed on a case-by-case basis, but communication should be kept as consistent and regular as possible, to ensure all parties are kept up-to-date and customers get the best possible service.